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Prices last checked 5 October 2026

Last checked 5 October 2026

Salesforce Agentforce: Pricing, Features & Alternatives (2026)

Scale AI-powered agents across your business with flexible pricing.

Overview

Agentforce is Salesforce's agent layer for customer-facing and employee-facing work inside Salesforce. The pricing page offers a free Foundations start, consumption through Flex Credits or Conversations, and per-user licenses. The product homepage did not load in this pass; facts below are from the pricing page that did.

www.salesforce.com/agentforce/

Pricing

Pricing from
From $0
Price model
Usage
Free tier
Yes
Trial
No

salesforce.com/agentforce/pricing lists Salesforce Foundations at $0, including Agentforce Builder, Prompt Builder, Agent Script, Agentforce Coworker, and Agentforce Vibes. Conversations are $2 per conversation for customer-facing agents. Flex Credits are $500 per 100,000 credits; a standard action is 20 credits and a voice action is 30. The Agentforce user license is $5 per user per month. Flat-fee add-on access is $125 per user per month for unmetered employee agent usage. Help Agent Resolutions are listed at $2. Flex Credits and Conversations cannot be used in the same org. Unused Flex Credits do not roll over. Last checked 5 October 2026.

Features

  • Sold to run the job rather than wait for a prompt on every step. Keep a way to stop it before it reaches a customer, a candidate, or a filing.
  • Integrations: Salesforce, Slack.
  • Not sold as one named foundation model on the pages we opened.

Autonomy: Autonomous. Team size: Solo, Small team, Mid-market.

Pros

  • Free tier available. Starting price: From $0.
  • Connects to Salesforce, Slack.
  • Companies already on Salesforce that want agents metered by action, by conversation, or by user license.

Cons

  • Sold to operate the motion. Plan on supervising the first sends.
  • We did not open a trust report for this product. Read the vendor's current security page before you send customer, candidate, or client data.

Who it is for

Companies already on Salesforce that want agents metered by action, by conversation, or by user license.

Alternatives

Other products that appear in the same categories.

Top Salesforce Agentforce alternatives

Sources

Where it ranks