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Prices last checked 5 October 2026

Last checked 5 October 2026

Decagon: Pricing, Features & Alternatives (2026)

The AI concierge for every customer

Overview

Decagon builds customer agents for chat, voice, and email. Teams define workflows as Agent Operating Procedures in natural language, then test and watch them with the product's analytics. The public site does not list a dollar price.

decagon.ai

Pricing

Pricing from
Not published
Price model
Custom
Free tier
No
Trial
No

decagon.ai did not show a price. Decagon's own post, Pricing the AI Agent Economy, says it offers per-conversation pricing and per-resolution pricing, with no charge for escalations on the resolution model, and that most of its customers choose per-conversation pricing. No dollar rate was on that page. Last checked 5 October 2026.

Features

  • Sold to run the job rather than wait for a prompt on every step. Keep a way to stop it before it reaches a customer, a candidate, or a filing.
  • Integrations: Chat, Voice, Email.
  • Not sold as one named foundation model on the pages we opened.

Autonomy: Autonomous. Team size: Mid-market, Enterprise.

Pros

  • Connects to Chat, Voice, Email.
  • Enterprises that want one concierge-style agent across chat, voice, and email and can buy through sales.

Cons

  • No public self-serve price.
  • Sold to operate the motion. Plan on supervising the first sends.

Who it is for

Enterprises that want one concierge-style agent across chat, voice, and email and can buy through sales.

Alternatives

Other products that appear in the same categories.

Top Decagon alternatives

Sources

Where it ranks