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Prices last checked 5 October 2026

Last checked 5 October 2026

Fin: Pricing, Features & Alternatives (2026)

Perfect customer experiences made possible with Fin

Overview

Fin, from Intercom, is a customer agent for service, inbound sales, and ecommerce. It answers and takes actions across chat, email, voice, SMS, WhatsApp, and social, and it can sit on Intercom or another helpdesk. The company says setup with any helpdesk can be live in under an hour and that configuration does not require engineering.

fin.ai

Pricing

Pricing from
$0.99 per outcome
Price model
Usage
Free tier
No
Trial
Yes

fin.ai/pricing lists Fin with your current helpdesk at $0.99 per outcome, with a 50-outcome monthly minimum. Resolutions, Procedure handoffs, disqualifications, and self-serve routings are $0.99; qualifications are $9.99. Intercom seat plans start at $29 per helpdesk seat per month plus $0.99 per outcome. Copilot is $35 per user per month. The Pro add-on, which includes Operator, starts at $99 per month. A 14-day trial needs no card and includes unlimited Fin outcomes. Fin Voice is custom. An Early Stage startup program offers a year of Fin and 93% off Intercom. Last checked 5 October 2026.

Features

  • Sold to run the job rather than wait for a prompt on every step. Keep a way to stop it before it reaches a customer, a candidate, or a filing.
  • Integrations: Intercom, Salesforce, HubSpot, Freshworks, Dixa, Front, Zoho, Sprinklr.
  • Not sold as one named foundation model on the pages we opened.

Autonomy: Autonomous. Team size: Small team, Mid-market.

Pros

  • Trial available. Starting price: $0.99 per outcome.
  • Connects to Intercom, Salesforce, HubSpot, Freshworks.
  • Teams that want a customer agent on Intercom or an existing helpdesk and will pay per successful outcome.

Cons

  • Sold to operate the motion. Plan on supervising the first sends.
  • We did not open a trust report for this product. Read the vendor's current security page before you send customer, candidate, or client data.

Who it is for

Teams that want a customer agent on Intercom or an existing helpdesk and will pay per successful outcome.

Alternatives

Other products that appear in the same categories.

Top Fin alternatives

Sources

Where it ranks