Chatbase: Pricing, Features & Alternatives (2026)
Conversational agents for customer experience
Overview
Chatbase builds no-code agents for support, sales, and product guidance across website chat, email, WhatsApp, Slack, and voice. Procedures are written in plain language and can call actions such as order lookup. The pricing page listed Free, Hobby, Standard, Pro, and Enterprise, but the dollar amounts did not render there.
Pricing
- Pricing from
- Free, then $40/mo
- Price model
- Subscription
- Free tier
- Yes
- Trial
- No
chatbase.co/pricing rendered plan names and limits (Free: 50 message credits, 1 member, agents deleted after 14 days of inactivity; Hobby: 700 credits, 2 members; Standard: 4,000 credits, Helpdesk, voice, telephony, API; a higher tier at 15,000 credits) but not the dollar prices. Chatbase's own comparison, checked in the article text as of the page dated Sep 16, 2026, says paid plans start at $40/month and lists Hobby $40 (700 credits), Standard $150 (4,000 credits), Pro $500 (15,000 credits), Enterprise custom, and 20% off yearly plans. The free plan is $0 with 50 message credits.
Features
- It can carry a stretch of the work, then wait. A person still approves anything that leaves the building.
- Integrations: Stripe, Zendesk, HubSpot, Zoho Desk, Freshdesk, Help Scout, Gorgias, Zapier.
- Not sold as one named foundation model on the pages we opened.
Autonomy: Semi-autonomous. Team size: Solo, Small team, Mid-market.
Pros
- Free tier available. Starting price: Free, then $40/mo.
- Connects to Stripe, Zendesk, HubSpot, Zoho Desk.
- Teams that want a customer agent trained on their own content, with a free plan to test it.
Cons
- We did not open a trust report for this product. Read the vendor's current security page before you send customer, candidate, or client data.
Who it is for
Teams that want a customer agent trained on their own content, with a free plan to test it.
Alternatives
Other products that appear in the same categories.
- AdaNot published
- DecagonNot published
- Fin$0.99 per outcome
- ForethoughtNot published
- GorgiasFrom $10/mo