確認日 5 October 2026
Gorgiasの料金・機能・代替(2026)
Gorgiasの開始価格は From $10/mo です。下の製品メモは、ベンダーが公開している料金のまま記しています。
Conversations that drive revenue, not just resolutions.
概要
Gorgias is an ecommerce helpdesk plus AI Agent aimed at Shopify brands. One inbox covers email, chat, SMS, WhatsApp, Instagram, and Facebook, with order actions and a native Shopify connection. The company says the AI Agent can resolve support and also sell, and that it is not priced per agent.
料金
- 価格の起点
- From $10/mo
- 料金の形
- Subscription
- 無料プラン
- なし
- 試用
- なし
gorgias.com/pricing schema lists Starter at $10 per month (50 tickets, $0.40 overage, monthly billing only, 30 included automated AI interactions). Basic is $50 per month billed annually or $60 monthly (300 tickets). Pro is $300 annually or $360 monthly (2,000 tickets). Advanced is $750 annually or $900 monthly (5,000 tickets). Enterprise is custom. AI Agent is $0.90 per automated interaction on annual plans and $1.00 on monthly plans; each automated interaction also counts as a helpdesk ticket. Overage above the included AI allowance is $1.50 per interaction. The billing FAQ mentions canceling a trial but does not state its length. Last checked 5 October 2026.
デモ動画
A quick tour of Gorgias Helpdesk · Gorgias
機能
- Sold to run the job rather than wait for a prompt on every step. Keep a way to stop it before it reaches a customer, a candidate, or a filing.
- Integrations: Shopify, Klaviyo, Recharge, Yotpo, BigCommerce, Magento, WooCommerce.
- Not sold as one named foundation model on the pages we opened.
自律度: Autonomous. チーム規模: Small team, Mid-market.
強み
- Published starting price: From $10/mo.
- Connects to Shopify, Klaviyo, Recharge, Yotpo.
- Shopify and other ecommerce brands that want the helpdesk and the AI agent in one ticket system.
限界
- No free tier and no trial listed.
- Sold to operate the motion. Plan on supervising the first sends.
向いている人
Shopify and other ecommerce brands that want the helpdesk and the AI agent in one ticket system.
代替
同じカテゴリに並ぶほかの製品です。
- AdaNot published
- ChatbaseFree, then $40/mo
- DecagonNot published
- Fin$0.99 per outcome
- ForethoughtNot published
出典
どの一覧に入るか
- カスタマーサポート向けAIエージェント#5 of 10