Alternativas a PolyAI en 2026
PolyAI parte de Custom. Los productos de abajo aparecen en las mismas categorías.
1
Bland AI
Bland builds and runs inbound and outbound phone agents, with pathways, transfers, and connectors to telephony and CRM tools. The site says the per-minute rate includes the language model, speech-to-text, and text-to-speech, and that telephony is billed separately.
Precio: From $0.14/min. Para quién: Regulated teams that want a single per-minute voice rate
También aparece en Mejores agentes de voz con IA.
2
ElevenLabs Agents
ElevenLabs Agents is a conversational AI product for voice and chat, with a workflow builder, knowledge base, and phone connectivity through a customer's telephony provider. The agents pricing page bills by call minutes and says LLM usage is extra.
Precio: From $6/mo. Para quién: Teams that want voice agents with a free starting allowance
También aparece en Mejores agentes de voz con IA.
3
Lindy
Lindy is a shared AI teammate in Slack, email, and iMessage that can research, draft, update tools, and take meeting notes. It ships with 40+ skills and says it connects to 1,000+ tools plus MCP. Actions that send or write wait for approval.
Precio: From $29.99/user/mo. Para quién: Teams that want one assistant in Slack with a shared credit pool and an approval step before it sends or changes anything.
También aparece en Mejores agentes de voz con IA.
4
Retell AI
Retell AI is a dashboard and API for building voice agents that handle inbound calls, outbound campaigns, chat, and SMS. The homepage says voice agents cost $0.07 to $0.31 per minute depending on model, voice, and add-ons, and that signup includes $10 in credits.
Precio: From $0.07/min. Para quién: Teams that want usage-priced phone agents without an annual contract
También aparece en Mejores agentes de voz con IA.
5
Synthflow
Synthflow designs, tests, and launches voice agents, and says it can connect through its own telephony or a customer's SIP trunk. The homepage names Cisco, Avaya, Genesys, and RingCentral among phone-system connections.
Precio: From $30000/yr. Para quién: Enterprises deploying voice agents on existing telephony
También aparece en Mejores agentes de voz con IA.
6
Thoughtly
Thoughtly responds to inbound leads by voice, SMS, or email, qualifies them, and books meetings, then logs the interaction to a CRM. The pricing page says voice, SMS, email, and workflows are in every plan.
Precio: Not published. Para quién: Revenue teams that need immediate follow-up on inbound leads
También aparece en Mejores agentes de voz con IA.
7
Vapi
Vapi provides orchestration, telephony, and monitoring so developers can configure voice, conversation flow, and integrations. The site says enterprise options include SSO, HIPAA, PCI, and SOC 2.
Precio: From $0.05/min. Para quién: Developers and enterprises building their own voice agents
También aparece en Mejores agentes de voz con IA.
8
Voiceflow
Voiceflow is a builder for conversational agents across web, app, WhatsApp, SMS, and voice. The site describes workflows, evaluations, and production environments, and says teams can choose major model providers or bring their own model.
Precio: Not published. Para quién: CX teams that design and operate their own agents
También aparece en Mejores agentes de voz con IA.