Top PolyAI Alternatives & Competitors in 2026
PolyAI is enterprise dialog platform for voice agents that resolve calls without escalation. Pricing starts at Custom. The products below sit in the same categories.
1
Bland AI
Bland builds and runs inbound and outbound phone agents, with pathways, transfers, and connectors to telephony and CRM tools. The site says the per-minute rate includes the language model, speech-to-text, and text-to-speech, and that telephony is billed separately.
Pricing: From $0.14/min. Best for: Regulated teams that want a single per-minute voice rate
Also listed for Best AI Voice Agents.
2
ElevenLabs Agents
ElevenLabs Agents is a conversational AI product for voice and chat, with a workflow builder, knowledge base, and phone connectivity through a customer's telephony provider. The agents pricing page bills by call minutes and says LLM usage is extra.
Pricing: From $6/mo. Best for: Teams that want voice agents with a free starting allowance
Also listed for Best AI Voice Agents.
3
Lindy
Lindy is a shared AI teammate in Slack, email, and iMessage that can research, draft, update tools, and take meeting notes. It ships with 40+ skills and says it connects to 1,000+ tools plus MCP. Actions that send or write wait for approval.
Pricing: From $29.99/user/mo. Best for: Teams that want one assistant in Slack with a shared credit pool and an approval step before it sends or changes anything.
Also listed for Best AI Voice Agents.
4
Retell AI
Retell AI is a dashboard and API for building voice agents that handle inbound calls, outbound campaigns, chat, and SMS. The homepage says voice agents cost $0.07 to $0.31 per minute depending on model, voice, and add-ons, and that signup includes $10 in credits.
Pricing: From $0.07/min. Best for: Teams that want usage-priced phone agents without an annual contract
Also listed for Best AI Voice Agents.
5
Synthflow
Synthflow designs, tests, and launches voice agents, and says it can connect through its own telephony or a customer's SIP trunk. The homepage names Cisco, Avaya, Genesys, and RingCentral among phone-system connections.
Pricing: From $30000/yr. Best for: Enterprises deploying voice agents on existing telephony
Also listed for Best AI Voice Agents.
6
Thoughtly
Thoughtly responds to inbound leads by voice, SMS, or email, qualifies them, and books meetings, then logs the interaction to a CRM. The pricing page says voice, SMS, email, and workflows are in every plan.
Pricing: Not published. Best for: Revenue teams that need immediate follow-up on inbound leads
Also listed for Best AI Voice Agents.
7
Vapi
Vapi provides orchestration, telephony, and monitoring so developers can configure voice, conversation flow, and integrations. The site says enterprise options include SSO, HIPAA, PCI, and SOC 2.
Pricing: From $0.05/min. Best for: Developers and enterprises building their own voice agents
Also listed for Best AI Voice Agents.
8
Voiceflow
Voiceflow is a builder for conversational agents across web, app, WhatsApp, SMS, and voice. The site describes workflows, evaluations, and production environments, and says teams can choose major model providers or bring their own model.
Pricing: Not published. Best for: CX teams that design and operate their own agents
Also listed for Best AI Voice Agents.