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Prices last checked 5 October 2026

Last checked 5 October 2026

Smith.ai: Pricing, Features & Alternatives (2026)

AI and live agents handle law-firm intake, qualification, and consult booking 24/7.

Overview

Smith.ai answers calls, qualifies leads, books consultations, and syncs intake into a firm's CRM. The homepage describes three staffing modes: AI-first, hybrid, and human-first, with live North American agents available to take complex calls.

smith.ai

Pricing

Pricing from
From $0/mo
Price model
Subscription
Free tier
Yes
Trial
No

On https://smith.ai/pricing/ai-receptionist the AI Receptionist has Free at $0/mo for 25 real calls ($3.00/call after that), Pro at $150/mo ($2.00/call, about 75 calls) with 150-call (−10%) and 300-call (−17%) options at $1.80 and $1.67 per real call, and Enterprise at $500/mo ($1.67/call, about 300 calls) with a 500-call rate of $1.60 and 1000+ custom. Extra-call rates on that page are $3.00 (Free), $2.50/$2.30/$2.17 (Pro), and $2.17/$2.10/custom (Enterprise). The homepage also says hybrid starts at $2.50/call and human-first at $7/call, and that AI runs about $1-2 per call, virtual receptionist about $6-10, and hybrid about $2-5. Month-to-month; 30 days' notice to cancel the AI plan. Last checked 5 October 2026.

Features

  • It can carry a stretch of the work, then wait. A person still approves anything that leaves the building.
  • Integrations: Clio, Filevine, Lawmatics, MyCase, PracticePanther, Smokeball, Litify, Rocket Matter.
  • Not sold as one named foundation model on the pages we opened.

Autonomy: Semi-autonomous. Team size: Solo, Small team, Mid-market.

Pros

  • Free tier available. Starting price: From $0/mo.
  • Connects to Clio, Filevine, Lawmatics, MyCase.
  • Law firms that want intake answered and booked around the clock

Cons

  • We did not open a trust report for this product. Read the vendor's current security page before you send customer, candidate, or client data.

What users say

On r/smallbusiness, people looking for a sales-oriented receptionist still name Smith.ai as one of the established services, and they say it can do basic qualification.

The same comment says not to expect real sales skill. Smith.ai is described as a message taker, not a closer.

  • “For traditional receptionist services, Smith ai and Ruby are the big ones. They can do basic qualification and describe services but don't expect real sales skills. They're message takers, not closers.”
    Reddit

Who it is for

Law firms that want intake answered and booked around the clock

Alternatives

Other products that appear in the same categories.

Top Smith.ai alternatives

Sources

Where it ranks