Source: https://bestagentsfor.com/zh/agents/zendesk-ai-agents/
Markdown: https://bestagentsfor.com/zh/agents/zendesk-ai-agents/index.md

Title: Zendesk AI Agents：价格、功能与替代（2026） | Best Agents For

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核对 5 October 2026

# Zendesk AI Agents：价格、功能与替代（2026）

Zendesk AI Agents 起步价为 From $55/agent/mo (Suite Team, annual)。下面的产品说明保留供应商公布的价格。

Self-improving AI agents built for resolution

## 概述

Zendesk AI agents resolve messaging, email, and voice requests and can also be deployed through the Forethought offer on another service platform. The product page says they use existing knowledge, reason through multi-step workflows, and take actions in connected systems. A 14-day trial requires no credit card.

www.zendesk.com/service/ai/ai-agents/

## 价格

On zendesk.com/pricing, annual prices are Support Team $19, Suite Team $55, and Suite Professional $115 per agent per month. Monthly prices shown are $25, $69, and $149. Suite Team is the plan card that lists AI Agents. The comparison table lists included automated resolutions of 5 per agent per month on Support Team and Suite Team and 10 on Suite Professional, capped at 10,000 a year. Committed automated resolutions are $1.50 and pay-as-you-go resolutions are $2.00 on those three plans. The trial FAQ says the default trial is Suite Professional for 14 days and includes Copilot. Last checked 5 October 2026.

## 演示视频

Zendesk AI Agents in Action: E-Commerce Walkthrough · CX Experts Zendesk | Top Tips

## 功能

- Sold to run the job rather than wait for a prompt on every step. Keep a way to stop it before it reaches a customer, a candidate, or a filing.

- Integrations: Zendesk, Google Drive, Email, Voice, Messaging.

- Not sold as one named foundation model on the pages we opened.

自主程度: Autonomous. 团队规模: Small team, Mid-market.

## 优点

- Trial available. Starting price: From $55/agent/mo (Suite Team, annual).

- Connects to Zendesk, Google Drive, Email, Voice.

- Support teams already on Zendesk, or teams that want Forethought agents without moving their helpdesk.

## 限制

- Sold to operate the motion. Plan on supervising the first sends.

- We did not open a trust report for this product. Read the vendor's current security page before you send customer, candidate, or client data.

## 适合谁

Support teams already on Zendesk, or teams that want Forethought agents without moving their helpdesk.

## 替代产品

出现在相同分类里的其他产品。

- AdaNot published

- ChatbaseFree, then $40/mo

- DecagonNot published

- Fin$0.99 per outcome

- ForethoughtNot published

Zendesk AI Agents 的主要替代

## 来源

- Product

- Pricing

## 出现在哪些列表

- 最好用的客服 AI 智能体#2 of 10