Source: https://bestagentsfor.com/agents/gorgias/
Markdown: https://bestagentsfor.com/agents/gorgias/index.md

Title: Gorgias: Pricing, Features & Alternatives (2026) | Best Agents For

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Last checked 5 October 2026

# Gorgias: Pricing, Features & Alternatives (2026)

Conversations that drive revenue, not just resolutions.

## Overview

Gorgias is an ecommerce helpdesk plus AI Agent aimed at Shopify brands. One inbox covers email, chat, SMS, WhatsApp, Instagram, and Facebook, with order actions and a native Shopify connection. The company says the AI Agent can resolve support and also sell, and that it is not priced per agent.

www.gorgias.com

## Pricing

gorgias.com/pricing schema lists Starter at $10 per month (50 tickets, $0.40 overage, monthly billing only, 30 included automated AI interactions). Basic is $50 per month billed annually or $60 monthly (300 tickets). Pro is $300 annually or $360 monthly (2,000 tickets). Advanced is $750 annually or $900 monthly (5,000 tickets). Enterprise is custom. AI Agent is $0.90 per automated interaction on annual plans and $1.00 on monthly plans; each automated interaction also counts as a helpdesk ticket. Overage above the included AI allowance is $1.50 per interaction. The billing FAQ mentions canceling a trial but does not state its length. Last checked 5 October 2026.

## Video walkthrough

A quick tour of Gorgias Helpdesk · Gorgias

## Features

- Sold to run the job rather than wait for a prompt on every step. Keep a way to stop it before it reaches a customer, a candidate, or a filing.

- Integrations: Shopify, Klaviyo, Recharge, Yotpo, BigCommerce, Magento, WooCommerce.

- Not sold as one named foundation model on the pages we opened.

Autonomy: Autonomous. Team size: Small team, Mid-market.

## Pros

- Published starting price: From $10/mo.

- Connects to Shopify, Klaviyo, Recharge, Yotpo.

- Shopify and other ecommerce brands that want the helpdesk and the AI agent in one ticket system.

## Cons

- No free tier and no trial listed.

- Sold to operate the motion. Plan on supervising the first sends.

## Who it is for

Shopify and other ecommerce brands that want the helpdesk and the AI agent in one ticket system.

## Alternatives

Other products that appear in the same categories.

- AdaNot published

- ChatbaseFree, then $40/mo

- DecagonNot published

- Fin$0.99 per outcome

- ForethoughtNot published

Top Gorgias alternatives

## Sources

- Product

- Pricing

## Where it ranks

- Best AI Agents for Customer Service#5 of 10